The BBC reported a Missouri, USA car dealership offered a promotion where if one buys a car or truck, they can get either $250 in petrol vouchers or a free handgun. UK laws forbidding gun ownership aside for the moment, if they were to change, could this be a marketing opportunity for businesses in the [...]

The Consumerist website showed this graphic recently about poor service received by Comcast Cable and telephone subscribers across the USA. It was part of an internally circulated Powerpoint presentation by a call centre manager on their CQE (Customer Quality Experience) programme and the lack of seriousness with which it is taken inside the company culture.
You [...]

Every golf fan owes a debt of gratitude to a 33-year old man who, for the last 5-days, dragged his surgically repaired left knee some 22-miles around the Torrey Pines’ south course defeating all comers in the 108th US Open Championship. 358 times, Tiger Woods exerted corkscrew-like downward pressure on that knee, swinging a metal [...]

Memorial Day weekend in the USA, a similar 3-day Bank Holiday weekend in the UK and a Pentecost holiday week across much of continental Western Europe meant this was the ideal weekend to launch the biggest blockbuster film of the 2008 summer season. After a long absence, Harrison Ford dusted off his Indiana Jones character [...]