Smart news and commentary… where Paris and Brittany only appear as travel destinations. By EU-based, US journalist Denis Campbell and colleagues.

Posts Tagged ‘Northwest Airlines’

PBX Phone Service Hell Thwarted

By Denis Campbell • Jul 22nd, 2008 • Category: Reflections

A benefit (and possible business idea) of this week’s travels abroad are two gem websites designed to help one quickly bypass phone “service” PBX queues and get to the right live person that can help you with your problem. Twice today I have been flummoxed by automated phone systems that will not let me speak [...]