(Reprise Article) 
The Tesco, Sainsbury and ASDA chains have all recently attempted to jump on the green bandwagon. Turning out lights at night, offering replacement re-useable bags for plastic and other small but visible steps to help become more carbon neutral. The question on this Earth Day is

A centrepiece of Prime Minister Gordon Brown’s environmental policy is the active building and promotion of so-called Eco-towns, specially designated areas of land upon which specially designed zero carbon footprint ecologically smart homes, schools and retail establishments will rest. Green projects have attracted enormous investor interest but the six-month long collapse of the home mortgage [...]

British shopping institution Marks & Spencer lost 25% of its share value yesterday when its Executive Chairman Sir Stuart Rose announced that due to a lack of consumer confidence, same period store sales were down 5.3% and revenues for the full calendar year would fall by 20%. It must be really bad if people have [...]

The Consumerist website showed this graphic recently about poor service received by Comcast Cable and telephone subscribers across the USA. It was part of an internally circulated Powerpoint presentation by a call centre manager on their CQE (Customer Quality Experience) programme and the lack of seriousness with which it is taken inside the company culture.
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